A1 National Van Hire Support Tickets All Reviews

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A1 National Van Hire Reviews

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  • Non-return of deposit



    I hired a van over the period 11-15 Jun 12 and was pretty surprised when the deposit was taken at the time of booking in Apr. I called a week after return of the vehicle to chase return of the deposit, to be told that 2 weeks was their standard. Still nothing, then on 26 Jul 12 another £500 disappeared from my bank account. No calls are getting through and I am doubtful of getting a reply to my email. Seems all very dodgy to me. More...
    (Miscellaneous)
  • Van Hire



    AB10311791 - Non return of my £250 deposit. Do the decent thing and return my deposit. I have given you long enough. I have logged a complaint with Watchdog and asked all my fellow complainants to do the same. My next step if I do not hear from you will be the small claims court. Then I will contact your local Media and my local Media, up to you but I will not stop until I have my money back. More...
    (Miscellaneous)
  • Refund Of Duplicate Payment



    Booking reference A10022806 On 27th June 2011 I hired a van from yourselves to be delivered on 29th June. On 28th June I received a phone call whilst out informing me my payment card had been declined. I supplied another card from whichpayment was taken. When I arrived home I phoned my card company to ask why payment had been declined to be informed that it had not been declined. I immediately phoned your company and notified you of this and was assured that only one payment had been taken by yourselves and that I would not be charged twice. Three days later my debit card is being... More...
    (Miscellaneous)
  • complaint



    On 24 May 2010 I booked online a 17 Seater Minibus to be delivered to my home address on Monday 07 June, 2010, at 7am. On the said date no Minibus was in evidence at 7am and consequently I contacted A1 NVH at 7.30am to enquire. I was told by the operator to phone a different number as no-one would be available at A1 NVH until after 8.00pm. At the number which was provided by your operator – which appeared to be an umbrella group for Car and Van hire companies- they could find no trace of my details with A1 NVH. Consequently at 8.00am, with still no contact from A1 NVH, I had to... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)


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