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A1 National Van Hire Complaint - Delayed over 2 months of deposit refund - A1 National Van Hire
A1 National Van Hire Complaint

A1 National Van Hire Complaint

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Delayed over 2 months of deposit refund - A1 National Van Hire


This is a terrible company. Never ever rent anything from them. Delayed delivery, delayed pick-up, delayed refund(over 2 months now). They answered calls but always come up with excuses and they didn't even keep good record of the deposit amount. one guy told me that my deposit is only £250, when they took £500 from my account. I don't know how the Lloyd Bank work, but they shouldn't release the deposit money in the first place???


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Comments


notahappychap says: (6 years ago)
 0
We hired this firm in March for a van in April to move home, never arrived no calls nothing had to call them. didn't have our van will arrive with us after 6pm at night still nothing. got our deposit and booking fee for over 6 weeks. called, emailed was fobbed off, they said they will refund it all but didn't had to send a letter theating court action, had our money back last week. they are a brookers, they don't have any cars for hire they don't own anything. not reliable and a bunch of crookes. don't ever hire from them they need to be struck off as a business.




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